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Help center
Selinox help and user guides
Practical guides for buyers and sellers, with step-by-step workflows, privacy rules, and clear explanations of what is required versus optional.
Getting started
Set up your account, switch language, reach the dashboard, and understand the buyer and seller basics before you post or message.
New buyers • New sellers • Users switching between buyer and seller tasks
Buying guide
Search effectively, compare listings, message sellers safely, and understand how contact reveal works for buyers.
Buyers comparing listings • Users saving searches and bookmarks • Anyone contacting sellers for the first time
Selling guide
Create stronger listings, manage conversations, and handle listing states without exposing private contact details publicly.
First-time sellers • Service providers • Repeat sellers using templates or copy flows
Listing creation
Follow the full listing wizard step by step, including what is mandatory, what is optional, and which mistakes usually delay publishing.
Sellers creating new listings • Users copying or templating listings • Anyone confused about mandatory versus optional inputs
Drafts, templates, and copy listing
Understand when to save a draft, reuse a template, or duplicate an existing listing so you can work faster without creating confusion.
Repeat sellers • Users working in stages • Anyone comparing listing creation options
Messaging and contact reveal
Learn how conversations start, what stays private, and when a seller can choose to reveal direct contact inside a thread.
Buyers contacting sellers • Sellers managing conversations • Users confused about hidden contact rules
Verification
Understand why verification exists, what each level means, and how account state can affect publishing and buyer trust.
Sellers preparing to publish • Users reviewing trust signals • Anyone seeing verification blockers
Dashboard guide
Use the dashboard as the central workspace for listings, drafts, templates, messages, buyer activity, verification, and account settings.
Authenticated users • Repeat sellers • Buyers using saved activity
Listing states
Understand each listing state, who can change it, and what is visible publicly versus only to the owner.
Sellers managing inventory • Support-oriented users • Anyone confused about visibility
Safety and reporting
Use safer selinox habits, understand the contact privacy rules, and know when and how to report listings, users, or conversations.
Buyers • Sellers • Users responding to suspicious behavior
FAQ
Quick answers to common selinox questions about visibility, publishing, drafts, contact privacy, and moderation outcomes.
All users • Anyone troubleshooting basic selinox behavior • Common questions
Featured guides
Browse all guides
Getting started
Set up your account, switch language, reach the dashboard, and understand the buyer and seller basics before you post or message.
New buyers
Listing creation
Follow the full listing wizard step by step, including what is mandatory, what is optional, and which mistakes usually delay publishing.
Sellers creating new listings
Messaging and contact reveal
Learn how conversations start, what stays private, and when a seller can choose to reveal direct contact inside a thread.
Buyers contacting sellers
FAQ
Quick answers to common selinox questions about visibility, publishing, drafts, contact privacy, and moderation outcomes.
All users